U.S. Customs and Border Protection, 2014
June 16, 2014 · To Program Specialist Misty Moore, Transportation Security Administration
Dear Ms. Moore:
I would like to extend my thanks and appreciation to you for your recent Temporary Duty assignment with the U.S. Customs and Border Protection (CBP) Communications Management Office (CMO) Redress team. Your hard work and outstanding contributions as a valued member of the CBP Redress Team were impressive.
I understand that your effort in creating CBP specific dashboards within the TRIP Redress Management System (RMS) has been instrumental in decreasing administrative tasks by over 10 percent, thus allowing the team to maximize resources to complete research and analysis. You demonstrated leadership and management abilities through the development of over 35 TRIP task specific and program manager standard operating procedures for CBP headquarters and field personnel operating at all field office and Preclearance locations. These documents will be adopted for usage by all of the DHS TRIP components.
Additionally, you performed an extensive evaluation of the CBP case vetting process. This allowed you to outline recommendations for changes to the TRIP process that will benefit TSA and CBP, as well as all DHS components that participate in DHS TRIP.
Through your diligence and dedication, the DHS TRIP process has been greatly improved, which allows the Redress Team to more effectively address the concerns of travelers. Your contributions to the support of our mission reflect positively not only on you and your immediate office, but on all of TSA and exemplify their strengths as an organization.
Thank you for your help supporting the CBP Redress team and I wish you continued success in your future endeavors.
Sincerely, John P. Wagner, Acting Assistant Commissioner, Office of Field Operations
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U.S. Department of Homeland Security, 2013
January 4, 2013 · To Misty Moore, Program Specialist, Civil Rights & Liberties, Ombudsman, and Traveler Engagement, Transportation Security Administration
Dear Ms. Moore:
Please accept my appreciation for your service to the Traveler Facilitation Task Force (Task Force), Office of the Deputy Secretary.
With the “Know Before You Go (KBYG)” traveler facilitation website about to be publicly launched, I wanted to recognize your contributions to this landmark initiative. You were part of the original working group that identified top traveler concerns and developed content for KBYG. KBYG addresses issues such as what items can pass through TSA checkpoints, tips when traveling across the U.S. border, and information for travelers with special needs. This joint effort by TSA, CBP, USCIS, ICE, U.S. Department of State and DHS headquarters is a “first” for the U.S. Government.
Your advice and support were key to the success of this cross-Component effort, and the Task Force generally.
Congratulations on a job well done.
Handwritten note on the letter: “Nicely done Misty!”
Sincerely, Michelle M. Benecke, Director, Traveler Facilitation Task Force, Office of the Deputy Secretary. Copied to Administrator Pistole, Deputy Administrator Halinski, and Assistant Administrator Walton.
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Federal Air Marshal Service
Subject: Applicant Misty Moore
To whom it may Concern:
It is with great pleasure that I take this opportunity to write a letter of recommendation on behalf of Ms. Misty Moore. Ms. Moore is a highly motivated, intelligent, energetic and mature individual who will make a valuable addition to any professional organization.
Ms. Moore has a natural curiosity and an interest in fully understanding information presented to her that will place her in good stead as an employee. Further, her intelligence, coupled with her maturity and energy, will undoubtedly make her a valuable addition to any organization. Her insistence to understand that which is being qualified will create a more dynamic environment that will benefit all.
Ms. Moore is highly responsible and of excellent character. She currently works in a fast passed environment, where she is exposed to real-life issues through which she has successfully navigated. Her experiences in the Traveler Engagement Division have prepared her for the future and will add a valuable element to any employer. More specifically, her willingness to work long hours, attention to detail, energy, and a passion to see that the mission is accomplished. These are qualities necessary to succeed in any organization. Ms. Moore has demonstrated, through her many years, that she possesses these qualities.
In summary, Ms. Moore’s abilities and characteristics make her very well suited to succeed, and I highly recommend her.
Sincerely, John S. Miller, Supervisory Federal Air Marshal
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Transportation Security Administration, 2011
Certificate
Transportation Security Administration. Team Award, Secure Flight. Misty Moore. This 8th day of November, 2011.
U.S. Department of Homeland Security seal
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Rock Springs High School, 2002
February 7, 2002
To Whom It May Concern:
This is a letter of recommendation for Misty White. Misty was in six of my major musical productions and was a student in my classroom for three years. She also participated in and won all state cast honors at the Wyoming State Drama Tournament.
As a cast member, I would probably have to pick her as one of the best actresses I had on the stage the last twenty years. Her personality and performance really blossomed into an excellent actress. She did an excellent performance in every production in high school. She was the lead role in the following productions: Marsha in Let’s Murder Marsha, Maria in The Sound of Music, Cinderella in Cinderella, and the lead girl, Milly, in our spring 2001 production of Seven Brides for Seven Brothers. Misty has been excellent in every role and given 110 per cent in everything that she attempts.
She was a participant in makeup design and application at the Wyoming State Drama Tournament. She worked with costumes and helped backstage so she has a very well rounded theater background.
As an additional area of performance, she performed with our sign language troupe, “Blackout”. We have performed all over the Rocky Mountain region. We perform sign language to music, under a black light while we are dressed in black with white gloves. Misty taught several sign language songs so she had quite and extensive sign language vocabulary.
In the classroom, she maintained an “A+” average and was one of the best students in my theater program. She worked well with others and had energy and enthusiasm for all the class projects. She did not tolerate mediocrity and did not allow fellow students to work at that level when she was in the production with them.
This energy carries over into her other areas of theater. She was the president of our drama club and has worked very diligently to make the club successful this year. She planned several activities and was always working on new and different ideas. She did all of this and still participated in plays and maintained excellent grades.
She is always respectful and she has a very keen sense of humor. She was always willing to do extra things to help her grade and to further her drama experience.
I think Misty is a very responsible young lady who will do excellent in whatever area she chooses to pursue. She worked with challenges and was never afraid to tackle a project that is difficult. I give her my highest recommendation as a teacher and coach.
From a theater performance outlook, she is a must for any program. You will have one of the most talented individuals that I have ever had the pleasure to work with. Please consider her for your program and let her show you what she is capable of doing.
Sincerely yours, Alan L. Keller, Theater Instructor/Drama Coach
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Sound Ideas Studio
From Samara Sramek, vocal coach
I am the vocal coach for Misty White and the following paragraph offers a brief description of my background to lend credibility to this letter.
I am originally from Randolph, Massachusetts and am familiar with your high standard of excellence. After graduating from the University of Massachusetts with a B.A. after 3 years of study, I embarked on theatrical tours across the U.S. For almost a decade, I performed with various troupes before settling down with a husband and my own business in Wyoming. I own a recording studio, perform with a Retro show band, and teach when approached by students who are willing to work very hard. Personally, I studied acting under the direction of Don Nelson, Jordie Saucerman and Zoe Bradford, and Billy Smith. My vocal training terminated with the death of Eddie Watson a few years ago. Presently, I manage a jingle company, provide Artist Management services, and am in the process of designing a line of CD Greeting Cards.
Misty has been a joy to teach and a gift in my professional life. Her drive and dedication only enhance her innate ability to adapt to theatre principles and vocal techniques. She learns quickly and expands on a firm foundation of experience.
Perhaps the asset that most intrigues and impresses me is her ability to be the portrayed character, as opposed to “acting like” the character; a rare trait of a student her age. Misty, however, is rare. Misty does not wish to be an actress when she “grows up” ... She was born to be on the stage. Her attitude and faithfulness to the craft is also noteworthy. She shows up faithfully to every session with eyes, ears, and mind wide open. Throughout our time together, Misty has continued expanding in all areas and has successfully dealt with “bumps” in her journey with positive energy and constructive action. She is a “doer”, as opposed to one who just “talks” about taking action.
Vocally, she has a consistent 2 1/2 octave range, stunning technique, and effortless tone. She has worked diligently and it shows. Her performances have moved many audiences. Even though she goes for the more challenging pieces, one would never guess the difficulty because Misty pulls it off without a hitch.
Any school fortunate enough to work with this artist will be better for their choice. I am truly grateful for the opportunity to work with such a fine person. I only see wonderful opportunities in her future. I hope that your institution will be part of it.
Samara Sramek, Sound Ideas Studio, Rock Springs, Wyoming
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